Norwegian Cruise Line introduces elite pre-cruise concierge service for The Haven guests

New concierge desk assists guests of The Haven in reserving specialty dining, spa treatments, entertainment and arranging special requests prior to embarkation

Norwegian Cruise Line announced the launch of a shoreside concierge desk exclusively for guests with reservations in at The Haven by Norwegian.  Beginning today, the concierge desk provides pre-cruise assistance enabling guests and travel partners to pre-arrange a variety of services and amenities.

The concierge desk provides support in booking reservations for all suite accommodations; arranging dining and entertainment; booking shore excursions; making spa and salon appointments; as well as taking special requests such as pillow preference and any other arrangements.  The concierge desk will send an email confirmation to the travel partner or guest prior to their sailing reconfirming all of the requests made.

The Haven is currently featured on board Norwegian’s Jewel class ships (Norwegian Gem, Pearl, Jade, Jewel); and the line’s newest, Norwegian Epic. Norwegian’s two new ships, Norwegian Breakaway and Norwegian Getaway, will also feature The Haven by Norwegian when they launch in April 2013 and April 2014.

Suite guests are privy to an array of complimentary amenities, including 24-hour private butler service; priority embarkation and disembarkation; distinctive platinum keycard; priority boarding of tenders to shore; in-suite espresso/cappuccino machines; gourmet treats delivered each evening; Bliss Collection by Norwegian pillow-top mattress; fine linens, feather duvet and pillow menu; along with plush bathrobes, slippers, oversized towels; and much more.

Norwegian’s Jewel class ships (Norwegian Jewel, Jade, Pearl and Gem) include up to 18 suites as part of The Haven, including the largest suites at sea – the 5,000 square foot, three-bedroom Garden Villas.  All of these suites surround The Haven Courtyard that includes a pool, sundeck, hot tub, fitness room and more.  The Haven on Norwegian Epic is the largest suite complex at sea, comprising 60 suites on two private decks at the top of the ship.  An additional 15 suites located throughout the ship also have access to The Haven which includes a private pool, two whirlpools, gym, saunas, sundeck, along with a private restaurant with indoor/outdoor dining, exclusive bar and concierge lounge.

The concierge desk is available Monday through Friday from 9 a.m. to 9 p.m. ET and can be reached by calling 855.NCL.HAVEN (625.4283). For more information on The Haven by Norwegian, contact a travel professional or visit www.thehaven.ncl.com.

About Norwegian Cruise Line

Norwegian Cruise Line is the innovator in cruise travel with a 44-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which has revolutionized the industry by allowing guests more freedom and flexibility.

Today, Norwegian has 11 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed cruise vacation on some of the newest and most contemporary ships at sea.  The Company has two 4,000-passenger vessels on order for delivery in spring 2013 and spring 2014.

Norwegian’s largest and most innovative Freestyle Cruising ship, Norwegian Epic, debuted in June 2010.  Norwegian Cruise Line is the official cruise line of Blue Man Group, appearing for the first time at sea on Norwegian Epic, as well as the official cruise line of Legends in Concert, Howl at the Moon Dueling Pianos, Gibson Guitar, and Nickelodeon, the number-one entertainment brand for kids.  Cirque Dreams® & Dinner is also featured on board Norwegian Epic as the first show of its kind at sea under a big top.

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