Holland America Line

How do I contact a passenger directly on Holland America Line?

Holland America LineEmergency Phone Numbers

Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. During regular business hours, please call: 800-426-0327.

Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time).

Outside of these hours and during holidays, please call 888-361-8803, or 206-301-5293.*

*This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature

Telephone: Shore to Ship
Connecting to a Holland America Line vessel at sea is simple by using DialAShip.com. A credit card is required for all inbound phone calls to a ship. The rate is $USD16.00 per minute and billing begins at the time specified. Please have the ship’s name, your party’s name and stateroom number.


  1. Dial 1-866-HAL-SHIP (1-866-425-7447). From outside the U.S. access 1-732-335-3278.
  2. Listen to the announcement.
  3. Listen to the menu and select the number that corresponds to the ship you are calling.
  4. If you receive a busy signal or message, please hang up quickly and try your call again.

Amsterdam PBA: 1#

Eurodam : 2#

Maasdam: 3#

Nieuw Amsterdam: 4#

Noordam PHET: 5#

Oosterdam PBKH: 6#

Prinsendam PBGH: 7#

Rotterdam PDGS: 8#

Ryndam PHFV: 9#

Statendam PHSG: 10#

Veendam PHEO: 11#

Volendam PCHM: 12#

Westerdam PINX: 13#

Zaandam PDAN: 14#

Zuiderdam PBIG: 15#

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