How do I contact a passenger directly on Crystal Cruises?

Friends or family can reach you 24 hours a day via Crystal’s Satellite Service. Your friends and family can contact the ship by calling (877) 266-1016(732) 335-3294. From outside the U.S., they can call (732) 335-3294.

The cost is $9.50 USD a minute and can be charged to American Express®, MasterCard®, Visa®, Discover® or Diners Club®. From outside the U.S. additional long distance charges will also apply. Calls are limited to 10 minutes.

Callers must have the ship name and the person they wish to contact. When connected, enter the number for the ship you wish to reach, followed by the pound sign:

Symphony: 1#

Serenity: 2#

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