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Average Customer Rating
4.4 / 54.4 / 54.4 / 54.4 / 54.4 / 5
4.4 / 5

Average Rating based on 6 Reviews
Value For Money  5.00/5  (5.00)
Cabin Design  4.67/5  (4.67)
Entertainment  3.33/5  (3.33)
Fitness Center  4.00/5  (4.00)
Food Quality  4.83/5  (4.83)
Ship Maintenance  4.83/5  (4.83)
Spa  4.50/5  (4.50)
Specialty Restaurant  4.00/5  (4.00)
Staff and Service  4.83/5  (4.83)

Compared to averages for similar items
Value For Money  4.19/5  (4.19)
Cabin Design  4.05/5  (4.05)
Entertainment  3.61/5  (3.61)
Fitness Center  3.95/5  (3.95)
Food Quality  4.32/5  (4.32)
Ship Maintenance  4.27/5  (4.27)
Spa  3.70/5  (3.70)
Specialty Restaurant  4.27/5  (4.27)
Staff and Service  4.45/5  (4.45)

 
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Star Princess
Star Princess

The Star Princess cruise ship is the largest and most amenity-filled ship positioned on the West Coast, bringing the best of Personal Choice Cruising to Alaska and the Mexican Riviera for the first time.

Displaying Reviews: 1 - 6
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(Review ID: 1040)
 
Had a great time on this ship., January 23, 2014
Reviewer: cscc1
Pros: Pool in back of ship. Lots of jacuzzies.
Cons: N/A
Date of cruise: 5/2013
Departure port: Seattle
Region visited: Alaska
Cabin category: Inside
Found through: Travel agent's web site
Good for children: No
Good for teenagers: No
    
cscc1 saw things this way
Value For Money   5.00/5  (5)
Cabin Design   4.00/5  (4)
Entertainment   5.00/5  (5)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Spa   4.00/5  (4)
Specialty Restaurant   3.00/5  (3)
Staff and Service   5.00/5  (5)

The experience was great. The ship turned 360 degrees for both sides of the ship to see the glaciers. Great tours.
 
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(Review ID: 797)
6 of 6 people found the following review helpful:
 
The best customer service-oriented ship we have ever been on, September 7, 2012
Reviewer: hygeen
Pros: Nothing was self service anymore
Cons: I do not have any cons on this subject
Date of cruise: 08-26-12
Departure port: Seattle
Region visited: Alaska
Cabin category: Inside
Cabin number: 11624
Found through: CruiseCompete.com,Cruise line website
Good for children: Yes
Good for teenagers: Yes
    
hygeen saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   2.00/5  (2)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Staff and Service   5.00/5  (5)

Horizon Court has a much better flow and there is more wait staff to help you, even if it is just to bring a glass of water. I loved the International Cafe on deck 5 and the free ice cream on the pool deck. It is nice to have more free food options around the ship.

The only cons were the production shows. They seem to be going downhill. The band only played for one show and they used recorded music for the rest of the shows. Only one of the four singers was Princess-caliber entertainment.

I would highly recommend this ship. It was spotless. The food and staff were welcoming and wonderful.
 
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(Review ID: 566)
5 of 17 people found the following review helpful:
 
Fabulous 10 day Souther Caribbean Cruise, April 10, 2011
Reviewer: mkazmer
Pros: International Cafe, Aft Pool, Ports
Cons: Everything was a pro for us
Date of cruise: March 24, 2011
Departure port: Ft Lauderdale
Region visited: Caribbean - Southern
Cabin category: Balcony
Cabin number: B209
Found through: CruiseCompete.com,Cruise line website,Cruise community site
    
mkazmer saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   4.00/5  (4)
Fitness Center   3.00/5  (3)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Spa   5.00/5  (5)
Staff and Service   5.00/5  (5)

Review of Star Princess Sailing Date March 24 2011 to April 3, 2011

Just returned from a fabulous 10 day cruise aboard the Star Princess. Let me give you a little background. We are a retired couple living in Florida and we love to cruise. Our first cruise together was in 1987 and this cruise was our 35th cruise. We have experienced many lines-Commodore, NCL, RCCL, Carnival, Costa, MSC, Premier, HAL, Celebrity and Princess. Our cruiseline of choice for the past 4 of our last 5 cruises has been Princess-this being our 8th cruise overall with them. We were on a 7 day cruise last year on the Star and truly enjoyed the ship.

This cruise was a celebration of a birthday and also a precursor to our 25th wedding anniversary which is in June. We booked it very last minute – approximately 2.5 weeks out from the sailing date. We booked an inside guarantee and were upgraded ultimately to a balcony cabin on Baja deck starboard side. What a way to start a cruise! It turned out to be a great location – forward – no noise.

We use the Cruise Connection bus service in Florida to travel to Port Everglades. As we were leaving on a Thursday, we knew that the port would not be crowded – and it wasn't. We arrived about noon and were onboard within 15 minutes and found our cabin, introduced ourselves to our cabin steward Efrem, and found lunch in the Lido. We are very familiar with the layout of this ship and others in her class. We particularly like the Star, Grand, Golden, Diamond and Sapphire since they all hold approximately 2600 passengers and the aft deck on Lido deck is larger than the other Grand class ships. We have sailed on the Grand (twice) Golden (twice) Star(now twice), Crown and Ruby.

The ports were very important to us on this cruise-we were to dock in Aruba, Bonaire, Grenada, Dominica, St. Thomas and Princess Cays with 3 sea days. We hadn't been to Aruba since 1994 and had never been to Bonaire or Dominica. We started off with two sea days, then docked in Aruba on a Sunday-weren't sure what would be open but 90% of the town was open. The Island Princess was docked forward of us and we were both right in town. We enjoyed a full afternoon of walking and exploring the town. Spent a good bit of time at the Renaissance property – it has everything, marina, restaurants, pool, beach, hotel – all in the middle of Oranjested. Very enjoyable day.

Bonaire was next and what a wonderful surprise it was. Again, docked alongside the town of Kralendijk-a very laid back lovely little town. The German ship Aida was in port with us. There was an outdoor market as we got off the ship full of handmade, local offerings-and the shops in town were low key and local – nothing like the other islands who all pretty much have a lot of the same shops. The walk along the water led to beaches and snorkeling areas – water crystal clear and we enjoyed watching the beautiful parrot fish play in the water. Many people had brought their own snorkel gear and were enjoying the water right there. It is a place that we would go back to stay for a week or so-very relaxing and laid back-no traffic to speak of-cute shops, restaurants and understated places to stay.

Grenada was next-we got off, walked around for exercise and reboarded the ship-this is not an island that we particularly enjoy – but I understand that the rain forest is lovely and there are beaches, zip lining and snorkeling there. Since we practically live on a beach, that really isn't a draw for us.

Dominica was a bit like Grenada-but again the people who went to the beaches really seemed to enjoy them-we walked around the outside market and some shops-prices were very high here-very easy to walk though-docked right in town.

The next day was St. Thomas-since we have been all over that island so many times we usually don't get off the ship when we call there – but we docked at Havensight (usually with Princess we had been at Crown Bay) and we were able to see that the area just adjacent to Havensight had been redeveloped after the hurricane damage and it had been done very nicely. It is still called Yacht Haven but now has docks for very large yachts, a really nice marina facility, very upscale shops in the Galleria and restaurants as well as condos. It is very tasteful. We did walk into Charlotte Amalie-spent a bit of time and then walked back to the ship. We agreed that the Havensight area and now Yacht Haven were much more to our liking for shopping. Over the years we have sampled most of the beaches on St. Thomas and have stayed at the Marriott at Frenchmans Reef and also spent a good bit of time on St. John. All those things are still lovely.

A sea day was next and then Princess Cays-on Eluthera Island in the Bahamas-always a lovely place- we got the tender off the ship later in the day and enjoyed the island a bit-it is a beautiful facility there and the tender ride so nice – seas pretty calm.

The areas of the ship we most enjoyed were the International Cafe and the Aft Pool deck. Spent a good bit of time in each – we like to be outside whenever possible. The International Cafe in in the Piazza and offers a quick breakfast, lunch offerings and wonderful rolls and sweet things all day long – fresh baked cookies in the afternoon and impromptu entertainment through the day and fabulous coffee drinks both hot and iced. I got a coffee card which entitles you to all the real brewed coffee you want and then you have 15 punches for specialty coffees and we truly enjoyed them. It is a bargain if you are a coffee lover. And the International Cafe is a great place to sit and read and people watch.

The Aft Pool deck is large and set up with the Outrigger bar, and lots of tables for eating as well as a large sun deck and of course the pool which is an adult pool. The main pools are midship and one of them has a roof that can be open or closed-both very nice pools and lots of activity going on there all day. There is a forward pool that is adjacent to the Spa and gym area – it is a wave pool and adults only as well. I like to go there first thing in the morning.

We always opt for Anytime Dining with Princess and favored the Capri restaurant this time on Plaza Deck. Food was excellent as was the service and we never waited more than 10 minutes for a table for two which we prefer at dinner. We ate in the dining room for most of breakfasts and lunches and shared a table most of the time-met some lovely people and had great conversations. We found the dinner in the Lido excellent as well and ate there twice for dinner and also had a few breakfasts there as well as some lunches – we also took our lunch to our cabin and ate on the balcony a number of times and also enjoyed snacks and a cocktail there as we sailed away each day. Had coffee out there in the am and had breakfast in the International Cafe as well-they have a wonderful Granola and Yogurt as well as breakfast pasteries and an egg and sausage sandwich. The pizza was good and the cheeseburgers good too. As you can tell we enjoyed the food!

W are Platinum level with Princess and that allows us free internet time as well as discounted drinks in Skywalkers each evening. There is a cocktail of the day and complimentary Hor'dourves. Also when debarking the ship, there is a separate lounge set up with coffee, juice and rolls for us. A very nice perk since we don't have to find a place to wait to debark.

Entertainment was good-we saw some shows, the comedians on board were good and the juggler acts we liked-Frank Castiglione was the Cruise Director, George Casey was a comedian as was Dan Riley-both were funny. Aaron Bonk was a juggler and we thought quite good-offbeat act that was fun. The Doo Wop group Spanx were on board and they are just wonderful-we had seen them on other Princess cruises and they performed in the theater, the Vista lounge and the International Cafe. A bit hit with everyone! Lots of other music and dancing on board-everyone seemed to have a great time. Two formal nights-we opted out of the second one. We were treated the last day to a rehearsal of the Princess singers and dancers in the International Cafe before they went to enjoy Princess Cays-a nice treat as well. I used the gym and did the morning stretch when I got up in time. Got plenty of exercise on the ship and in ports. Other classes were offered for a fee-didn't take those. We don't do tours from the ship so I can't speak to that aspect of the cruise.

All in all it was one of our best cruises ever. Should you have any questions, please don't hesitate to e-mail me at melindakazmer@yahoo.com. We can thoroughly recommend Princess and The Star!
 
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(Review ID: 490)
8 of 10 people found the following review helpful:
 
The good far outweighs the minor problems, December 13, 2010
Reviewer: geekguy1
Pros: Food, wine selection and prices, overall value
Cons: Poor temperature control, long lines for service
Date of cruise: Nov 22, 2010
Departure port: Rome (Civitavecchia)
Region visited: Mediterranean
Cabin category: Outside
Cabin number: E519
Found through: CruiseCompete.com,Cruise line website
    
geekguy1 saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   3.00/5  (3)
Food Quality   4.00/5  (4)
Ship Maintenance   4.00/5  (4)
Staff and Service   4.00/5  (4)

The Star Princess is very similar to the Sapphire Princess, the ship we previously cruised on. The cabins are very well laid out, which gives as much usable space as you’re likely to get in a moderate cost cabin.

I thought the temperature control was not very good, with both our cabin (set at the lowest temperature setting) and the common areas sometimes very warm.

The food is still very good (especially the International Café for snacks or light lunches), but service is beginning to suffer now that most people just go with the ship-imposed (recommended?) daily gratuity charges instead of tipping actual individuals. Several times we needed to ask to get our water glasses refilled or have more wine poured.

Service at the purser’s desk was another source of irritation: there were almost always moderately long lines, partly because of understaffing, but mostly because you needed the purser’s desk for almost any problem that might arise. Want another copy of the Princess Patter? Stand on line. Want to get a copy of your current room charges? Stand on line because there’s no terminal where you could request that. Need foreign currency? Stand on line because all the on-board machines to do that were out of service. Still, the staff was always friendly and willing to help when they could.

The ship offers the usual activities, such as trivia once or more daily, galley tours, art auctions (free champagne!), generally decent entertainment, and an almost unlimited number of activities that get you to spend money (wine tastings, spa treatments, teeth whitening demos, and lots more). This constant nickel-and-diming, though, is no different than any other ship we’ve sailed with, and rather than be turned off by it we were able to accept it as the way we were able to get a very inexpensive cruise.

Some of these extra charges, especially drinks, wine, and boutique merchandise, seemed very reasonably priced; other profit centers (think photographs and Internet connectivity) seemed overly expensive. For coffee lovers, the coffee card (15 cups of cappuccino, latte, espresso, and more) was a good buy at $24, especially if your travel agent is able to get you the coupon booklet which includes a buy-one-get-one-free offer. That lets you get an ice-blended mocha caramel coffee for under a buck. With the card, premium fresh brewed coffee, hot chocolate, and premium tea are always available for free.
 
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(Review ID: 150)
4 of 13 people found the following review helpful:
 
Would not hesitate to cruise again on the Star Princess, August 3, 2010
Reviewer: winebuff
Pros: Loved the ports and food
Cons: Had to come home
Date of cruise: 04/03/10
Departure port: Ft. Lauderdale
Region visited: Caribbean - Eastern
Cabin category: Inside
Cabin number: ?
Found through: Cruise line website
Good for children: Yes
    
winebuff saw things this way
Value For Money   5.00/5  (5)
Cabin Design   4.00/5  (4)
Entertainment   3.00/5  (3)
Fitness Center   5.00/5  (5)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Specialty Restaurant   5.00/5  (5)
Staff and Service   5.00/5  (5)

We were a group of first-timers, seasoned and infrequent cruisers, and we all had a great time aboard ship. Our daughter and family had a problem with their cabin and the cruise line manager quickly found them another one although the ship was "full."

The wine bar was a hit with us. The beaches in St. Thomas & Turks & Caicos were amazing, expecially for us northerners.
 
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(Review ID: 109)
3 of 3 people found the following review helpful:
 
Exceeded my expectations, July 14, 2010
Reviewer: larrytex
Pros: Dining was great in main dining room and Lido buffet.
Cons: I was disappointed in the shows.
Date of cruise: June 11, 2010
Departure port: Copenhagen
Region visited: Scandinavia
Cabin category: Inside
Found through: Cruise community site
    
larrytex saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   3.00/5  (3)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Staff and Service   5.00/5  (5)

A great cruising experience. I only did excursions in St. Petersburg and Berlin. St. Petersburg was the highlight of the cruise. I used SPB Tours in St. Petersburg and Berlin, which were less expensive with smaller groups. The other ports I just walked around the cities.

I'm still not sure why we did not go to Stockholm as scheduled. Either a weather or mechanical problem, but apparently several cruises were not able to go there. We were refunded $250.

The evening shows were disappointing to me. The cast certainly had the talent and ability, I think it may have just been the selection of music. It did not seem to match the age of most of us on the cruise.

Most important: Embarkation and Debarkation were very efficient.
 
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