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Average Customer Rating
4.4 / 54.4 / 54.4 / 54.4 / 54.4 / 5
4.4 / 5

Average Rating based on 12 Reviews
Value For Money  4.33/5  (4.33)
Cabin Design  4.67/5  (4.67)
Entertainment  3.67/5  (3.67)
Fitness Center  4.56/5  (4.56)
Food Quality  4.42/5  (4.42)
Ship Maintenance  4.42/5  (4.42)
Spa  4.43/5  (4.43)
Specialty Restaurant  4.40/5  (4.40)
Staff and Service  4.67/5  (4.67)

Compared to averages for similar items
Value For Money  4.15/5  (4.15)
Cabin Design  4.21/5  (4.21)
Entertainment  3.76/5  (3.76)
Fitness Center  3.98/5  (3.98)
Food Quality  4.39/5  (4.39)
Ship Maintenance  4.18/5  (4.18)
Spa  3.97/5  (3.97)
Specialty Restaurant  4.19/5  (4.19)
Staff and Service  4.43/5  (4.43)

 
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HAL Eurodam
HAL Eurodam

The HAL Eurodam cruise ship marks Holland America Line's newest class of vessels and at 2,044 passengers the largest ever constructed for this line. With 11 passenger decks, innovations include a topside 144-seat Pan-Asian restaurant and 50-seat lounge surrounded by panoramic views overlooking the ocean expanse and the Lido pool.

Other additions are an Explorer's Lounge Bar, a new specialty restaurant adjacent to the Lido offering Italian food,luxury jewelry boutiques, new atrium bar area, enhanced and reconfigured show lounge with theater-style seating, and a new photographic and imaging center.

Staterooms provide plush beds, deluxe robes, Egyptian cotton towels, flat panel TVs, DVD players, make-up mirrors, massage shower heads, professional grade hair dryers, fresh flowers and complimentary fruit baskets.

There are outside-view, glass elevators at midship;the innovative Culinary Arts Center; an expanded Greenhouse Spa and Salon with thermal suites and hydro-pool, the largest gymnasium ever built for Holland America Line; and a youth facility that includes the teens-only Loft.

Displaying Reviews: 1 - 5 Pages 1 2 3
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(Review ID: 716)
 
Higher-end cruise than the price, great food, generally older over-65 crowd, February 9, 2012
Reviewer: vande17941
Pros: Very nice ship, quiet crowd, great main dining room food
Cons: Pinnacle Grill is no better than main dining room and not worth the price.
Found through: CruiseCompete.com,Cruise line website
Good for children: No
Good for teenagers: No
    
vande17941 saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   3.00/5  (3)
Fitness Center   5.00/5  (5)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Specialty Restaurant   5.00/5  (5)
Staff and Service   5.00/5  (5)

A cruise line with the ambiance and atmosphere slightly more upscale than Carnival, Royal Caribbean, Norwegian, and Princess. Holland America Line caters to the older crowd, and prides itself on beautiful interiors, high-quality food, excellent service and lack of faddish gimmicks and/or flash.

This is not a cruise for those seeking to do on-board rock-climbing, surf a wave on the back of the ship, or party until the wee hours with anyone under 60. t is for those who want to relax in what feels like a high-end atmosphere... but for a budget price.

FINE DINING: Excellent main dining room food and staff. The Tamarind restaurant ($15-20 extra each) is worth every cent. Wonderful Asian-Pacific cuisine (don't miss the sushi, wasabe crusted fillet, or the giant chocolate fortune cookie desert) and a staff that is beyond wonderful. The Pinnacle Grill should be avoided; it isn't worth the money. In fact, we have twice witnessed rude staff and food that wasn't even close to on-par with the main dining room. The special Le Cirque dinner served at The Pinnacle proved to be a major disappointment. STICK WITH THE MAIN DINING ROOM AND/OR TAMARIND. You will be very happy.

BUFFET: Not so great. The main buffet attempts to provide a diverse cuisine, but rarely gets any of it right. It's fine for a quick snack. However, if you choose the buffet over the main dining room, you are missing out on what makes this ship great.

ROOM SERVICE: Wonderful. Especially for breakfast. Room service is offered 24 hours. Many cruise lines have discontinued this service.

The cabins: Beautifully appointed. Wonderful verandas if you want to pay a few extra dollars. Nicely decorated and well laid out.

The crew: Mostly Indonesian; some of the genuinely kindest people you will ever meet. t's as if you are on a little utopia island....if only the "real" world could be this nice, kind, respectful.

Entertainment: The string quartet is always good. The solo pianist and guitarist also have nice bar room shows. The main dancer/singer productions are CHEESY! The old folks love em, though. Usually, the ship has a special one-night act, such as a magician, etc...which should NOT be missed. The poolside band gets the job done and gets the gray-haired crowd groovin'.

Overall: If you want to relax, you have good taste, don't want to spend a fortune, want excellent dining room food, want the best staff money can buy, and on-board entertainment and buffets are NOT your priority, and you don't mind the quiet geriatric crowd...this cruise is for you!
 
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(Review ID: 710)
1 of 1 people found the following review helpful:
 
The inside of the penthouse suite was perfect, verandah was in disrepair, January 21, 2012
Reviewer: RDBuchanan
Pros: The Neptune Lounge was very hospitable
Cons: The verandah on penthouse suite 7036 needed refurbishing and sanitization
Date of cruise: December 3, 2011
Departure port: Ft. Lauderdale
Region visited: Caribbean - Eastern
Cabin category: Suite
Cabin number: 7036
Found through: CruiseCompete.com
Good for children: No
Good for teenagers: No
    
RDBuchanan saw things this way
Value For Money   1.00/5  (1)
Cabin Design   5.00/5  (5)
Entertainment   3.00/5  (3)
Food Quality   3.00/5  (3)
Ship Maintenance   1.00/5  (1)
Specialty Restaurant   3.00/5  (3)
Staff and Service   5.00/5  (5)

Beautiful interior, but nasty verandah. Before you book this suite, please make sure that the verandah has been completely refurbished and sanitized. There were workers in and out of our suite on four of the six days of the cruise. They dry-cleaned the lounge covers, painted the plant pots and rebuilt the sofa, but neglected to address the mold, the rust, the filth, and all the dilapidated wood surfaces. It was like stepping out from a pristine high end model home living room onto a dirty, run down, abandoned foreclosure verandah.

It's absolutely clear to me that the captain and his officers were either unaware or unconcerned about the condition of the highest revenue cabin on the ship. I can only hope and pray that the captain and his officers are more aware and more concerned about fire safety, proper navigation and passenger health than they were about the condition of our verandah.

In all fairness to HAL, there was compensation for our disappointing $10,000 cruise. They gave us an apology, a free Asian dinner for two, and an onboard credit of $300. They have not however, responded to my letter I wrote to them over five weeks ago.
 
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(Review ID: 671)
7 of 7 people found the following review helpful:
 
Best suited for an older crowd, November 17, 2011
Reviewer: HooterHunter
Pros: Ship is nice. Staff is friendly
Cons: Not for people ages 21-50
Date of cruise: 05/05/2011
Departure port: Ft. Lauderdale
Region visited: Caribbean - Southern
Cabin category: Balcony
Cabin number: 6114
Found through: CruiseCompete.com,Cruise community site
Good for children: No
Good for teenagers: No
    
HooterHunter saw things this way
Value For Money   4.00/5  (4)
Cabin Design   4.00/5  (4)
Entertainment   3.00/5  (3)
Fitness Center   4.00/5  (4)
Food Quality   4.00/5  (4)
Ship Maintenance   4.00/5  (4)
Spa   4.00/5  (4)
Specialty Restaurant   4.00/5  (4)
Staff and Service   5.00/5  (5)

HAL does a great job of checking you in at the port. This ship is in good condition. Staff is friendly and helpful. Some of the bartenders were very cold to us. Food for the most part was good but as you will find out some of it was made for dinner the night before therefore it was leftovers. Not a lot of activities on the ship. Overall I would give it a 7 out of 10.
 
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(Review ID: 526)
11 of 14 people found the following review helpful:
 
Excellent cruise, enjoyed it very much, December 31, 2010
Reviewer: flyingfinn43
Pros: The food
Cons: Shore excursion desk needs work, short hours and no knowledgable personnel
Date of cruise: 18 Dec 2010
Departure port: Fort Lauderdale
Region visited: Caribbean - Eastern
Cabin category: Outside
Cabin number: 4076
Found through: CruiseCompete.com
Good for children: No
Good for teenagers: Yes
    
flyingfinn43 saw things this way
Value For Money   4.00/5  (4)
Cabin Design   4.00/5  (4)
Entertainment   5.00/5  (5)
Food Quality   5.00/5  (5)
Ship Maintenance   5.00/5  (5)
Spa   5.00/5  (5)
Staff and Service   5.00/5  (5)

Overall, except for Shore excursion desk, it was a great cruise. Ports of call were interesting, food was great, entertainment was good and service was excellent. Room was nice.
 
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(Review ID: 498)
10 of 12 people found the following review helpful:
 
This is a fine ship, spacious and well designed, December 16, 2010
Reviewer: topcop
Pros: Excellent service, good food, friendly staff, nice staterooms
Cons: Entertainment needs to be improved; do not like the big shows
Date of cruise: 12/4/10
Departure port: Ft. Lauderdale
Region visited: Caribbean - Eastern
Cabin category: Inside
Cabin number: 1073
Found through: CruiseCompete.com
Good for children: No
Good for teenagers: No
    
topcop saw things this way
Value For Money   5.00/5  (5)
Cabin Design   5.00/5  (5)
Entertainment   2.00/5  (2)
Fitness Center   5.00/5  (5)
Food Quality   4.00/5  (4)
Ship Maintenance   5.00/5  (5)
Spa   3.00/5  (3)
Specialty Restaurant   4.00/5  (4)
Staff and Service   5.00/5  (5)

Sailed Dec. 4 with an upgraded inside cabin.

The cabin was very specious, located amidships so there was only one flight of stairs when returning from port.

Check-in took less than five minutes and at 1 p.m. our room was ready.

Found out there were two Lido cabanas left so for $199 we took one for the week. The attendants Romeo and Jayson made us feel like royalty. They couldn't do enough for us. Champagne and chocolate-covered strawberries every afternoon. They wouldn't even let us go to the Lido for lunch. Just tell them what we wanted and a little later it was served to us. Having a cabana meant having a place with shade. No fighting for a lounge chair. No need to, we had a big day bed instead.

Lido breakfast was the best. As you like in omelets, waffles, pancakes and eggs. Lunch was very good, too, but was disappointed in the evening selection. It was basically the same as what was being served in the MDR. I would like the opportunity to have something lighter, like a sandwich or even a burger.

The Lido tends to be a bit tight because they have set up tables and chairs along the small wall that separates the dining area. With people lined up in the serving lines, it makes two-way passage very tight and awkward.

We had an excellent magician, comedian and Celtic duo that we enjoyed. However, while the big "extravagant" song and dance shows are good, one would have been enough.

Michael in the piano bar was fantastic. He could play and sing anything on his electronic piano. Spent every evening there.

The ports were fine. We didn't too much in San Juan (never feel safe there). Explored a little of St. Thomas but loved Grand Turk's cruise port and Half Moon Cay. We cruise to relax and explore.

As for private islands, only Disney's Castaway Cay can beat HalfMoon Cay. Plenty to do. TIP - HAL is going to hate me for this but...grab a box (or two) of Cheerios while at breakfast and use it to feed the fish. You will have fish swarming around you and even jumping out of the water.

I love the fact that HAL ships all have a Promenade Deck where, in this case, three laps around equalled one mile. Makes for a nice morning walk.

In summary, wonderful cruise, great ship, you cannot go wrong with HAL.
 
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